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Agricultural Service Manager

2 months ago

RossonWye, United Kingdom Chandlers (Farm Equipment) Ltd Full time

About Us

Chandlers (Farm Equipment) Ltd is a family-owned business that prides itself on retaining a family feel in today's fast-paced world. Our company policy is to promote staff from within, ensuring that managers and representatives have grassroots experience. We take pride in our over 85 years of service to the farming community, providing good customer service and striving to meet the needs of the agricultural, vehicle, and groundscare industries.

Our Business

We are one of the largest AGCO dealers in the UK, supplying new machines and aftersales for Massey Ferguson, Fendt & Valtra, and JCB. Along with a full range of complementary machinery from leading manufacturers, we aim to provide a comprehensive service to our customers.

The Role

We are seeking an experienced Agricultural Service Manager to join our team. As an Agricultural Service Manager, you will be responsible for:

  • Organizing and managing a team of skilled engineers working on Agricultural machinery.
  • Coordinating with other departments to ensure parts availability and efficient time management.
  • Managing and optimizing call outs to ensure all customers receive first-class service.
  • Managing all aspects of the service team and workshop.
  • Developing and maintaining relationships with valued customers.

Requirements

The ideal candidate will have:

  • Experience as an Agricultural Service Manager or in a transferable relevant industry.
  • An excellent understanding of Agricultural machinery and the seasonal pressure on our customers in the farming community.
  • Excellent communication skills, enabling you to communicate effectively with engineers and customers.
  • Experience working to challenging deadlines in a time-sensitive environment.
  • A willingness to undergo additional training.

What We Offer

We offer a range of benefits, including:

  • Enhanced holiday
  • Company sick pay
  • Company pension
  • On-site parking
  • Enhanced overtime
  • Competitive pay
  • Career progression
  • Bespoke training and development
  • Company vehicle