Starbucks Shift Supervisor

3 days ago


Chorley, Lancashire, United Kingdom EG Group Full time

Job Summary: We are seeking a dedicated and experienced Shift Supervisor to join our EG Group team at our Starbucks store in Chorley. As a Shift Supervisor, you will play a key role in leading and motivating a team to deliver exceptional customer service and drive sales growth.

Key Responsibilities:

  • Manage the store in the absence of the Manager, ensuring seamless operations and customer satisfaction.
  • Lead and engage the team to promote sales, increase profitability, and maintain high standards of store cleanliness and customer service.
  • Develop and implement strategies to improve sales and customer satisfaction, in line with EG Group's business objectives.
  • Collaborate with the Management team to achieve business goals and objectives.
  • Ensure compliance with EG Group's policies and procedures, as well as Starbucks' operational standards.

Requirements:

  • Previous supervisory experience in a retail or hospitality environment.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Strong problem-solving and analytical skills, with the ability to make informed decisions.
  • Ability to work flexibly, including evenings and weekends, as required.
  • 18 years or over.

Benefits:

  • Competitive hourly rate.
  • Quarterly bonus incentive.
  • Starbucks discount - 30% off food, drinks & merchandise.
  • Food to Go Discounts – 15% off Greggs, Subway & much more.
  • Discount partnerships – retail, food, home, garden, electronics & much more.
  • 24/7 access to virtual GP & wellbeing service.
  • Contracted hours.
  • Free on shift beverage.
  • 10% Discount Card for Asda.
  • Progression & career opportunities.
  • Life assurance.
  • Employee assistance programme.
  • Recognition rewards.
  • Learning & development opportunities.
  • Work anniversary awards.
  • Compassionate leave.
  • EG Cares benefits & rewards platform.
  • Access to the Learning Hub with the most extensive online learning course library in the world.

What We Offer:

As a Shift Supervisor with EG Group, you will have the opportunity to develop your leadership skills, work with a talented team, and contribute to the success of our Starbucks store. We offer a range of benefits, including competitive pay, bonuses, and opportunities for career progression.

How to Apply: If you are a motivated and experienced leader looking for a new challenge, please submit your application, including your CV and a cover letter, to us. We look forward to hearing from you.



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