Food and Beverage Service Ambassador

4 weeks ago


Bournemouth, Bournemouth, United Kingdom The Rank Group Full time

About Us

The Rank Group is a leading gaming and entertainment company with a rich history of innovation and customer excellence. Our mission is to create memorable experiences for our customers, and we're committed to being the UK's most loved casino group.

Job Overview

We're seeking a charismatic Food and Beverage Host to join our team at Grosvenor Casino Bournemouth. As a key member of our hospitality team, you'll be responsible for creating a warm and welcoming atmosphere for our customers, ensuring they have an exceptional experience from start to finish.

Key Responsibilities

  1. Provide exceptional customer service, ensuring customers feel valued and appreciated.
  2. Presentation of menus and drinks, promoting our food and beverage offerings with confidence and enthusiasm.
  3. Work collaboratively with the team to maintain a clean and safe environment, adhering to health and safety standards.
  4. Contribute to a positive and inclusive team culture, promoting a culture of excellence and customer satisfaction.

What We Offer

We'll provide you with comprehensive training and development opportunities to help you succeed in your role. You'll have the chance to work in a dynamic and fast-paced environment, with a team that's passionate about delivering exceptional customer experiences.

Requirements

We're looking for someone with a positive attitude, excellent communication skills, and a passion for delivering exceptional customer service. If you're a team player with a can-do approach, we'd love to hear from you.



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