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Junior Claims Advisor

2 months ago

Aylesbury, Buckinghamshire, United Kingdom Adecco Full time £22,500 - £23,500

Position Title:
Claims Advisor

Employment Details:
Permanent, Full Time
22 days of annual leave plus public holidays
Quarterly incentive program based on attendance, customer feedback, and overall business performance
Support for professional growth, including funded training for CERT CII certification with a £1000 salary increase for certified individuals
Pension plan
Company gatherings throughout the year, including a festive celebration, holiday gifts, and prize draws

Pathway for career advancement
Key Responsibilities:
As a Claims Advisor, your duties will include:
Serving as the primary contact for clients and customers, ensuring effective communication through phone, email, and relevant client systems
Complying with service level agreements (SLAs) for all claims
Approving property insurance claims
Managing minor complaints
Utilizing recommended pricing guides, digital images, inquiry techniques, and policy documents to assess the validity of estimates
Performing final audits of claims, including account reconciliation, before closure

Essential Skills:
Proficient computer skills

Preferred Qualifications:
Experience in insurance claims or the property services sector
Prior experience in claims management or a related area

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Adecco operates as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers.

The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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