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Store Operations Manager

2 months ago


Glasgow, Glasgow City, United Kingdom Zachary Daniels Full time

Job Summary:

Zachary Daniels is seeking a highly motivated and experienced Store Manager to join our team. As a Store Manager, you will be responsible for leading a team of retail professionals to achieve sales targets and provide exceptional customer service.

Key Responsibilities:

  • Lead and Motivate the Team: Support and motivate the in-store team to achieve sales targets and provide excellent customer service.
  • Drive Sales and Profitability: Identify and maximize opportunities to achieve and surpass key performance indicators (KPIs).
  • Nurture and Develop Talent: Nurture and develop your team to unlock their full potential and support their succession.
  • Operational Excellence: Ensure back-of-house activities enable the store's successful commercial execution.

Requirements:

  • Proven Experience: Proven experience in driving sales and profitability in a retail environment.
  • Culture of Exemplary Customer Service: A passion for driving a culture of exemplary customer service.
  • Business Acumen: Ability to understand the importance of local and global business strategy and translate it into the delivery of store, regional, and division KPIs.
  • Data-Driven Decision Making: Experience in using data to identify trends, issues, and root causes, and the ability to take action to deliver when such opportunities are identified.
  • Strong Communication Skills: Strong communication skills to establish and coach a high-performing team.
  • Adaptability and Flexibility: Ability to be adaptable and flexible to changing business needs.
  • Positive Attitude: A positive, can-do attitude with a contagious enthusiasm for the brand's product and core values.
  • Well-Presented Appearance: A well-presented appearance with a taste for desirable products and a passion for retail.

Benefits:

  • Competitive Salary: A highly competitive salary.
  • Monthly Bonus: Monthly bonus if sales targets are achieved, with additional incentives for stretch targets.
  • Employee Discounts: Employee discount on products and services.
  • Access to Benefits Platform: Access to our online benefits platform with plentiful retail, hospitality, and entertainment discounts.
  • Incentives and Gifts: Incentives and gifts throughout the year.