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Senior Business Travel Consultant

2 months ago

London, Greater London, United Kingdom Travel Trade Recruitment Full time

Job Title: Senior Business Travel Consultant

Job Summary:

We are seeking an experienced Senior Business Travel Consultant to join our team at Travel Trade Recruitment. As a Senior Business Travel Consultant, you will be responsible for providing expert travel advice and assistance to our clients outside of normal working hours.

Key Responsibilities:

  • Provide exceptional customer service to clients via phone and email
  • Offer expert advice on all aspects of travel, including flight bookings, hotel reservations, and ground transportation
  • Work closely with the day team to ensure seamless communication and coordination
  • Issue, re-issue, and perform re-calculations of international and domestic airfares
  • Sourcing the best and most cost-effective worldwide routes and booking all flights, rail, hotel, and all ground product
  • Provide additional Quality Control to day team processes when call volumes permit
  • Conduct risk analysis of global travel news and communicate to Senior Management as appropriate
  • Creation and provision of traveller tracking reports for communication to clients in the event of a major event

Requirements:

  • Knowledgeable on Sabre and Amadeus
  • Fares & Ticketing Level 1 & 2 (or equivalent experience) essential
  • Knowledge of Microsoft products, including Outlook, Word, and Excel
  • Possess good geographical and product knowledge of destinations and airlines
  • On the pulse with world events and likely travel implications
  • Good organisational skills and excellent customer service & communicative abilities are essential
  • Flexible approach and desire to think 'outside of the box' to provide innovative travel solutions in times of increased stress for our clients.

What We Offer:

  • Circa £36,000 (dependent on experience) + bank holiday payments / bonus