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Visiting Development Manager
2 months ago
We are seeking a highly skilled and experienced Visiting Development Manager to join our team at FirstPort. As a key member of our community engagement team, you will be responsible for delivering exceptional resident services and building strong relationships with our customers.
Key Responsibilities- Resident Services: Provide high-quality services to residents, ensuring their needs are met and exceeded.
- Community Engagement: Build and maintain relationships with residents, local authorities, and other stakeholders to enhance the customer experience.
- Health and Safety: Ensure the building is safe and secure, and that all communal areas, gardens, and grounds are clean and well-maintained.
- Contract Management: Manage contractors, monitor progress, and ensure all works are completed to a high standard.
- Record Keeping: Maintain accurate records in line with internal procedures, ensuring all data is protected and secure.
- Team Collaboration: Work closely with the local peer team of Development Managers for advice and day-to-day support.
- Customer Service: A passion for providing exceptional customer service, ideally in a face-to-face environment.
- Communication: A natural communicator, with the ability to resolve issues and complaints effectively.
- Health and Safety: An understanding of the importance of health and safety, with experience of dealing with challenging or emergency situations.
- IT: Ability to operate Microsoft Office applications and confident in learning new systems.
- Administration: Organized, methodical, and experience of keeping accurate records.
- Personal: An outgoing personality, with the ability to build professional relationships with colleagues and customers, self-motivated, pro-active, team-oriented, and innovative.
FirstPort is the UK's leading property management company, caring for our customers' homes across England, Wales, and Scotland. With over four decades of experience and over 3,100 employees, FirstPort works with developers, investors, freeholders, and over 1,600 Resident Management Companies.
We are committed to promoting diversity at FirstPort and recruit on merit. We are an inclusive employer that prides itself in being so diverse.
