Sales Consultant

2 weeks ago


Gretna, Dumfries and Galloway, United Kingdom Sites Full time

Sales and Customer Service Role

We are seeking a skilled Sales and Customer Service Representative to join our team at Ben Sherman. As a Sales Advisor, you will be responsible for delivering outstanding customer service and maintaining impeccable store standards to ensure customer loyalty is retained.

Key Responsibilities:

  • Generate sales by demonstrating passion for the product and the brand
  • Provide accurate information about our product to the customer, including features and benefits, and stock availability
  • Promote our multi-channel shopping options to ensure maximum customer satisfaction
  • Provide an inviting and welcoming atmosphere for our customers
  • Process sales transactions with care and in line with company guidelines
  • Demonstrate flexibility to meet the needs of the store

Requirements:

  • Customer service focused
  • Good communication skills
  • Experience in the retail industry

Desirable Skills:

  • Good IT skills
  • Experience of working in a premium fashion brand

About Us:

At Ben Sherman, we are committed to providing our customers with the best possible experience when visiting our stores, shopping online, and engaging with our brand. We are a team of dedicated and diverse individuals who are passionate about delivering exceptional customer service and maintaining high store standards.


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