EMA ServiceNow Seller Director

2 weeks ago

London, Greater London, United Kingdom KPMG Full time

Job Description

EMA ServiceNow Sales and Business Development Director

The EMA ServiceNow Sales and Business Development Director is responsible for identifying and coordinating sales opportunities across EMA within the assigned Sector(s), including Global, Global Platinum, or Strategic Growth Accounts. This role involves developing and managing pipeline, driving bookings growth, and interfacing with ServiceNow Sales Account Executives to ensure a coordinated GTM approach and sales leading practices.

This role presents an exciting opportunity to build relationships with senior leaders across member firms and ServiceNow leadership throughout the EMA region.

EMA-wide Specific Responsibilities:

  • Proactively works on leads, opportunities, and proposals, bringing added value, expertise, collateral, best judgment on capabilities, and quality assurance to the member firms' client/deal teams.
  • Reaches out to Member firms and ensures that active or incoming leads as well as major opportunities are appropriately surfaced and supported.
  • Develops and manages trusted sales relationships alongside the KPMG Delivery Network (KDN), ServiceNow Practices, Client Service Teams, and Alliance Sales counterparts.
  • Client-facing role aligned by assigned Sector(s), including Global, Global Platinum, or Strategic Growth Accounts.
  • Understands client's industry, business, and KPMG solutions.
  • Has a strong technical understanding of the ServiceNow platform.
  • Acts as the point of sales integration across the account on behalf of KPMG, bringing together required stakeholders, like the KPMG Delivery Network, Member Firms, and Corridors with ServiceNow Account Executives.
  • Drives demand and lead generation activities for priority solutions that are ServiceNow alliance-enabled with the EMA teams.
  • Collaborates with other Regional Alliances Sales Teams where required.
  • Ensures that sales initiatives are sufficiently robust and measurable (pipeline and booking goals).
  • Works closely with KPMG Member firms/Client Service Teams, ServiceNow Sales, and Services teams to develop a holistic view of all KPMG-ServiceNow mid to long-term sales opportunities; define/qualify joint account activity and create the required engagement models and sales plan to be successful.
  • Contributes to regular reviews of the consolidated EMA ServiceNow pipeline.
  • Works closely with the EMA ServiceNow Alliance Sales Lead, EMA ServiceNow Platform Leader, EMA ServiceNow Alliance Leader, and local Practice Leaders.
  • Identifies KPMG-ServiceNow Alliance Sales risk factors, working closely with the EMA ServiceNow Platform Leader, and EMA ServiceNow Alliance Leader to define an action plan and implement remediation actions.

Deliverables and Accountabilities:

  • Contributes to the target sales quota for assigned Sector(s).
  • Owns industry sales approach for ServiceNow for one or more of the following areas: Financial Services, Infrastructure, Government, Healthcare, Industrial Manufacturing, Consumer and Retail, Technology, Media and Telco, Life Sciences, Healthcare, and other areas when required.
  • Contributes to the achievement of EMA Member Firms' annual bookings targets.

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