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Facilities Supervisor
2 months ago
The successful candidate will be responsible for providing facilities management support services in the office in Langley, Berkshire. This is a multi-functional hands-on role that requires excellent customer service skills and the ability to work independently.
Key Responsibilities:
- Provide facilities management support services in the office, including replenishing stationery, teas, and coffees.
- Ensure that all areas of the office are maintained to exceptional standards, managing contractors and staff accordingly to minimize disruption during working hours.
- Manage all suppliers/contractors, including reactive maintenance contractors and service contractors, to ensure compliance with H&S regulations and agreed KPIs.
- Ensure desk allocations are kept up to date for each office and carry out desk utilization surveys if requested by the UK Property Team.
- Ensure the Health & Safety file for the building is accurately maintained.
- Provide additional FM support if required by the Senior FM or FM Manager.
- Responsible for Front of house duties, including visitor management, switchboard duties, assisting staff and visitors with meeting room bookings, issuing ID badges and vehicle permits, ensuring that incoming and outgoing mail is dealt with efficiently, and managing handovers.
- Ensure that the meeting room suites and kitchens across the site are well stocked and maintained in excellent condition.
- Provide admin support as necessary, including ensuring that the Facility Management team inboxes and maintenance workflow and tickets are actioned.
- Work with the Facilities Manager and Senior Facilities Manager to ensure that the Southeast of England facilities services are aligned with the wider Balfour Beatty offices.
Requirements:
- Good customer service experience or experience managing reception, possibly on a switchboard.
- Ability to work in the Langley office 5 days a week, with flexibility on timings.
- Responsibility for the provision of office/facilities services at Langley to agreed service levels.
- Ensure compliance with the relevant Balfour Beatty policies and procedures at all times.
About Balfour Beatty:
Balfour Beatty is a leading provider of construction services, support services, and infrastructure investments. We are committed to delivering exceptional results and creating a positive impact on our communities.