Desktop Support Specialist

8 hours ago


Gloucester, Gloucestershire, United Kingdom NHS Full time
Job Title: Desktop Support Engineer

We are seeking a highly motivated and experienced Desktop Support Engineer to join our team at Gloucestershire Hospitals NHS Foundation Trust. As a key member of our IT department, you will be responsible for providing technical support to our NHS partners and customers across Gloucestershire.

Main Responsibilities:
  • Provide technical support to end-users, resolving complex IT issues and ensuring continuous improvement to services.
  • Work collaboratively with the IT team to deliver excellent quality, client-focused service.
  • Participate in IT project implementation plans and be required to be on-call.
  • Provide training and mentorship to new starters or less experienced IT staff.
  • Liaise with third-party maintenance companies and record hardware/software problems as required.
Requirements:
  • Microsoft Certified Systems Engineer or equivalent.
  • Microsoft Certified Systems Administrator or equivalent experience.
  • Higher National Certificate or Diploma in IT, or equivalent experience.
  • ITIL v3 Qualification.
About Us:

Gloucestershire Hospitals NHS Foundation Trust is the largest employer in the county, with over 8,000 staff. We offer a generous annual leave allowance, excellent bank rates, access to the NHS Pension Scheme, and more.

What We Offer:
  • Flexible working options.
  • Discounted public transport.
  • Reward and recognition schemes.
  • Exercise and activity classes.
  • Membership to our hospital choir.


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