Desktop Support Specialist
8 hours ago
We are seeking a highly motivated and experienced Desktop Support Engineer to join our team at Gloucestershire Hospitals NHS Foundation Trust. As a key member of our IT department, you will be responsible for providing technical support to our NHS partners and customers across Gloucestershire.
Main Responsibilities:- Provide technical support to end-users, resolving complex IT issues and ensuring continuous improvement to services.
- Work collaboratively with the IT team to deliver excellent quality, client-focused service.
- Participate in IT project implementation plans and be required to be on-call.
- Provide training and mentorship to new starters or less experienced IT staff.
- Liaise with third-party maintenance companies and record hardware/software problems as required.
- Microsoft Certified Systems Engineer or equivalent.
- Microsoft Certified Systems Administrator or equivalent experience.
- Higher National Certificate or Diploma in IT, or equivalent experience.
- ITIL v3 Qualification.
Gloucestershire Hospitals NHS Foundation Trust is the largest employer in the county, with over 8,000 staff. We offer a generous annual leave allowance, excellent bank rates, access to the NHS Pension Scheme, and more.
What We Offer:- Flexible working options.
- Discounted public transport.
- Reward and recognition schemes.
- Exercise and activity classes.
- Membership to our hospital choir.
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