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Store Operations Manager

2 months ago

South East England, United Kingdom Superdrug Full time £32,500

About Us

At Superdrug, we strive to be the leading provider of accessible health and beauty products, renowned for our commitment to customer satisfaction, value, and exceptional service.

Job Summary

We are seeking a highly motivated and experienced Assistant Retail Manager to join our team. As a key member of our store management team, you will be responsible for leading your team to achieve sales and service targets, while maintaining a high level of customer satisfaction.

Key Responsibilities

  • Lead and motivate your team to deliver exceptional customer service and achieve sales targets
  • Work closely with the Store Manager to identify opportunities to grow sales, optimize stock range and availability, and maintain strict cost and stock control
  • Develop and implement strategies to improve sales performance, customer engagement, and team productivity
  • Provide coaching and training to team members to enhance their skills and knowledge
  • Contribute to the development of a positive and inclusive store culture

Requirements

  • Proven experience in a retail management role, preferably in a fast-paced and dynamic environment
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team
  • Strong analytical and problem-solving skills, with the ability to interpret sales data and make informed decisions
  • Knowledge of retail key performance indicators, including sales, profit, and loss
  • Ability to work flexibly and adapt to changing priorities and deadlines

What We Offer

  • Competitive salary and benefits package
  • Opportunities for career progression and professional development
  • Recognition and reward scheme for outstanding performance
  • Access to exclusive discounts and perks
  • A dynamic and supportive work environment