Sales Consultant

1 month ago

Macclesfield, Cheshire East, United Kingdom Vistry Group PLC Full time

Role Overview

We are seeking a highly motivated and experienced Sales Consultant to join our team at Vistry Group PLC. As a Sales Consultant, you will be responsible for driving sales growth and delivering exceptional customer experiences across our portfolio of brands, including Linden Homes, Bovis Homes, and Countryside Homes.

Key Responsibilities

  • Proactively seek out prospective sales opportunities and follow up with customers to optimize business outcomes.
  • Negotiate with customers to ensure the best sales outcomes for the business.
  • Manage sales diaries for appointments and travel to all sites within the designated area as required.
  • Have a detailed knowledge of all Bovis, Linden, and Countryside Homes sites and build progress to ensure each customer is given every opportunity to purchase a new home.
  • Proactively manage and follow the sales process as set out in the Sales Induction Training and Development Procedure Guide with every customer.
  • Work collaboratively with the sales team to achieve sales targets and drive business growth.
  • Ensure every customer contact is recorded on the relevant IT system and in line with GDPR.
  • Deal with all customers in a polite, friendly, and efficient manner.
  • Ensure that customers are kept fully and regularly informed of the progress of their purchase.
  • Respond to all cancellations making every effort to 'save' and if necessary, re-negotiate the reservation and always identify the reason for cancellation and offer any suitable alternatives within other Bovis, Linden, or Countryside Homes sites.

Requirements

  • Experience working in a customer-facing role delivering under pressure.
  • Demonstrate a high level of effective communication verbally and digitally.
  • Experience in generating leads and sales through telephone-based business development.
  • Proven track record of achieving sales targets.
  • Excellent IT skills with demonstrable knowledge of Microsoft Office tools.
  • Comfortable using multi-channel forms of communication.
  • Ability to handle complaints and difficult situations.
  • Strong negotiation and sales skills.
  • Proven track record of successfully completing the sales process with customers.
  • Excellent administration and organizational skills.
  • An eye for detail when maintaining high standards of presentation in all sales areas.
  • A keen interest in property and the housing market.
  • The ability to work under pressure and meet sales targets.
  • Willing to travel to all sales sites, including regional offices.
  • Full driving license and access to a suitable vehicle.
  • Patience and ability to remain calm under pressure.

About Us

Vistry Group PLC is the UK's leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do; our partnership-led approach helps us build sustainable communities where they're needed most.

We offer a range of benefits, including competitive basic salary and sales commission scheme, mileage allowance, agile working, up to 33 days annual leave plus bank holidays, private healthcare, enhanced maternity, paternity, and adoption leave, competitive contributory pension scheme, life assurance, share incentive schemes, and employee rewards portal with many more benefits.

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