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Building Services Account Manager
2 months ago
Job Title: Building Services Account Manager
Company: PRS
Job Type: Full-time
Location: London
Job Category: Facilities Management
About Us:
PRS is a technical, family-run building services firm that promotes from within. We are a dynamic and growing company that values innovation and excellence in our work.
About the Role:
We are seeking an experienced account manager to join our team. The successful candidate will have a track record of management experience in a similar field and will have worthy budget experience running a P&L across 9 accounts.
Key Responsibilities:
- Monitor planned preventative maintenance schedules and assist in the forward planning of property maintenance.
- Management of day-to-day maintenance, including instruction of contractors; inspection of works and authorisation.
- Ensure compliance with all statutory requirements and companies' policies and standards.
- Ensure proper financial and contractual management in all areas, including liaison with accounts, input to capital and revenue forecasts for project spend.
- Ensure proper financial and contractual management for technical/engineering contracts and project works.
- Review occupier proposals for alterations working alongside the Building Surveyors.
- Liaise as necessary with project management staff within their appointed external consultants to ensure smooth handover of projects into the managed portfolio.
- Assist the Building Surveyors in the preparation, serving and negotiation of dilapidation claims.
- Ensure that all services operate to their optimum energy efficiency and strive for continuous improvement.
- Provide a full technical support service to internal departments.
- Support construction and development teams with the transition to management (where applicable).
- Ensure suitable and sufficient training is provided to all technical staff.
- Manage property records ensuring the latest versions are uploaded to the relevant portal.
- Support customers with all technical queries, applications and issues delivering excellent customer service levels at all times.
- Manage positive relationships with occupiers ensuring they understand the technical operation of the building and their responsibilities for maintenance and repair.
- Monitor planned preventative maintenance schedules and assist in the forward planning of property maintenance.
- Continually monitor and report on maintenance contractor and engineer's performance.
Benefits:
- 25 days holiday (rising with service)
- Pension scheme
- Death in service
