Retail Associate

4 weeks ago

Nottingham, Nottingham, United Kingdom Bright Bridge Group Full time

Position Overview: As a Retail Associate at Bright Bridge Group, you will be essential in facilitating the efficient operation of our retail space while delivering outstanding customer service. This role is perfect for individuals who are passionate about retail, customer engagement, and contributing to a welcoming shopping atmosphere.

Core Responsibilities:
  • Customer Engagement: Welcome and assist customers, offering detailed product insights and suggestions.
  • Transaction Management: Process sales transactions with accuracy and efficiency at the point of sale.
  • Store Maintenance: Ensure the store is clean, organized, and visually appealing to enhance the shopping experience.
  • Inventory Management: Restock shelves and maintain product displays to ensure availability and presentation.
  • Delivery Support: Aid in the receipt and unpacking of merchandise deliveries.
  • Promotional Support: Assist in executing promotional activities and store events to drive customer engagement.
  • Customer Support: Address customer questions and resolve issues in a courteous and professional manner.
  • Safety Compliance: Adhere to company policies and procedures to maintain a safe shopping environment.
  • Team Collaboration: Work alongside team members to meet sales goals and enhance customer satisfaction.
  • Additional Duties: Perform other responsibilities as directed by the management team.
Qualifications:
  • Prior experience in retail or customer service is advantageous but not mandatory.
  • Exceptional communication and interpersonal abilities.
  • Strong attention to detail and organizational capabilities.
  • Ability to work independently as well as collaboratively within a team.
  • Basic mathematical skills for accurate transaction handling.
  • A friendly and approachable demeanor with a strong customer service orientation.

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