Field Service Technician

16 hours ago

Pulborough, West Sussex, United Kingdom Tunstall Healthcare (UK) Ltd Full time
Job Title: Field Service Engineer

We are seeking a skilled Field Service Engineer to join our team at Tunstall Healthcare (UK) Ltd. As a Field Service Engineer, you will be responsible for providing high-quality repair and maintenance services to our customers in the West Sussex/Worthing area.

Key Responsibilities:
  • Perform routine maintenance and repairs on a variety of products, including Intruder Alarms, CCTV, Door Entry, Access Control, Environmental Monitoring/Control, Fire Detection, and Nurse Call systems.
  • Provide exceptional customer service and support to customers in their homes, demonstrating strong interpersonal and communication skills.
  • Work independently and as part of a team to achieve goals and objectives.
  • Develop and maintain a good understanding of basic Electrical and Electronic systems and principles.
  • Stay up-to-date with new technologies and products, and provide training and coaching to colleagues as needed.
Requirements:
  • Electronic qualification at NVQ Level 2 or equivalent.
  • Pass at ONC level, equivalent NVQ Level 3 or demonstrable alternative in a technical discipline (specifically Electronic Engineering) is desirable.
  • Good understanding of basic Electrical and Electronic systems/principles.
  • Strong communicator with excellent interpersonal skills.
  • Good problem-solving and analytical skills.
  • Able to demonstrate effective team working, including mentoring/coaching and training others.
  • Effective time management and planning skills.
  • A flexible approach to work, including on-call/weekend working.
  • Comfortable working at heights and/or in confined dusty spaces.
  • Experience of working with the elderly or vulnerable.
  • Experience, knowledge, and understanding of networks and IP-based systems is desirable.
What We Offer:
  • Company vehicle.
  • Fuel card.
  • Overtime opportunities.
  • Company phone.
  • Uniform.
  • Tools.
  • Up to 9% combined pension contribution.
  • 25 days holidays + bank holidays.
  • Free eye tests.
  • Retail discounts.
  • Perks and benefits, including free eye tests and retail discounts.
  • A warm and welcoming team environment.
  • Development and a chance to build a rewarding career.
About Us:

Tunstall Healthcare (UK) Ltd is a market-leading health and care technology provider. We're passionate about ensuring our team reflects the brilliant and unique qualities of the people and communities we support. Our incredible team of more than 3,000 colleagues provides lifesaving and life-changing technology and services to millions of people in 18 different countries. At Tunstall, you'll find a place where you're valued and celebrated for being yourself. We empower our people to deliver the very best teamwork, innovation, and thought leadership by creating an environment where we champion diversity and inclusion. We demonstrate our commitment to diversity and inclusion at each step, from our open, fair, and transparent recruitment processes, through to the many development and career growth opportunities we provide.

Each Tunstall colleague has a superpower... they're unique. No one else is them, and we think that's special. Come and join our mission and be part of our team, our One Tunstall team.

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