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Counter Manager

2 months ago

Midlothian, United Kingdom Focus Recruit Full time
Counter Manager - Luxury Skincare

Join our esteemed team as a Counter Manager, where you will be responsible for driving sales and delivering exceptional customer service in our prestigious Edinburgh store.

Key Responsibilities:
  • Lead and coach your team to achieve sales targets and provide a luxury standard of service to customers
  • Proactively sell products and manage NSV budgets and ordering within time limits
  • Develop personal relationships with clients and ensure all customers are captured on our database through SMILE or registration card, following GDPR guidelines
  • Monitor stock levels, report any issues to the Line Manager, and ensure sufficient levels are maintained
  • Participate in merchandise management and ensure it aligns with corporate guidelines
Requirements:
  • A Manager with proven sales background in Premium Beauty
  • Tenacious, willing to go the extra mile to ensure customers receive the best luxury service
  • Driven and results-oriented, seeking ways to grow the business through events and counter activity
  • Self-confident, able to approach and engage with customers at ease, using strong selling skills to chase extra sales
  • Immaculately groomed and presented, embodying the elegance associated with our products
What We Offer:
  • A dynamic and supportive team environment
  • Opportunities for career growth and development
  • A competitive salary and benefits package