Tesco Colleague

6 hours ago


Bishop's Stortford, Hertfordshire, United Kingdom Tesco Full time
About the Role

We are seeking a dedicated and customer-focused individual to join our team as a Tesco Colleague at our Bishops Stortford Superstore. As a key member of our store team, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.

Availability Window

We require our colleagues to be available to work during the following times:

  • Monday: 15:00 - 20:00
  • Thursday: 07:00 - 13:00
  • Friday: 12:00 - 20:00
  • Saturday: 07:00 - 12:00

Please note that we offer a minimum of 16 guaranteed hours per week, but we also have opportunities for colleagues who wish to work fewer hours (minimum 12 hours). We will schedule your contracted hours within our availability windows, and you will have 3 weeks' notice of your shift times.

What We Offer

As a Tesco Colleague, you will enjoy a range of benefits, including:

  • Competitive hourly rate starting at £12.02, increasing to £13.15 for stores within the M25
  • Additional payments may apply depending on location and skills
  • 20 days' holiday (rising to 22 days after 12 months) plus Bank Holidays
  • Flexible working from day one
  • 10% off and 15% at pay day weekends with your Colleague Clubcard
  • Access to free wellbeing services and a range of resources to support your mind, body, and life
  • Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
  • Uniform provided and policies to support you for all of life's moments, big and small
What We're Looking For

We are looking for a motivated and enthusiastic individual who is passionate about delivering great customer service. As a Tesco Colleague, you will be responsible for:

  • Knowing your customers and serving them with passion and pride
  • Passionate and knowledgeable about the products and services within your store
  • Working across the store in our service, picking and replenishment areas where required
  • Putting into practice the training you have received, so we all work safely, effectively, and serve our customers brilliantly
  • Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time
  • Taking part in seasonal, community, and charity events, creating a great inclusive atmosphere
  • Being knowledgeable about your store's performance, understanding the part you play, and what we need to do together to drive service and sales, reduce waste and shrink, and deliver profit
  • Handling products with care to maintain quality and ensure they reach customers in the best condition
  • Being yourself, living our values, making everyone feel welcome, and always following our policies
Requirements

To be successful in this role, you will need:

  • A passion for delivering great service, greeting customers with a smile, and serving them with pride
  • The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip
  • To take the initiative and make decisions that are right for our customers
  • Work well within a team and communicate openly with others
  • Build relationships with colleagues to create a team spirit, having fun, and celebrating success
  • Be at work on time, well presented, and ready to be a brand ambassador

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