Catchment Operator

We are seeking a highly skilled and motivated Catchment Operator to join our team at South West Water. As a key member of our Area Waste Water Networks team, you will be responsible for inspecting, maintaining, and improving our sewerage network.

• Inspect and maintain the sewerage network to ensure it operates efficiently and effectively.
• Respond to and resolve pollution and flooding events in a timely and professional manner.
• Clear blockages and investigate underlying causes to prevent future issues.
• Conduct CCTV surveys of pipework and asset investigations to identify areas for improvement.
• Maintain small sewage pumping stations and Combined Sewer Overflows (CSOs) to ensure they operate correctly.
• Ensure Risk Assessments and Task Safety Instructions are followed and continually improved.
• Use logic and initiative to assess on-site problems and find effective solutions.
• Provide excellent customer service, dealing with sensitive issues in a calm and reassuring manner.
• Respond effectively to site conditions and monitoring information to ensure compliance with environmental regulations.
• Carry out first-line maintenance on instruments and mechanical equipment.
• Work independently using single-man operated jetting vehicles, as well as as part of a team tackling larger issues.
• Participate in a flexible working pattern, including standby and callouts, and working evenings and weekends on a rota basis.

• GCSEs or equivalent in Maths, English, and a Science subject at grade A-C.
• Ability to problem-solve and fault-find.
• Good communication skills, both oral and written.
• Ability to prioritize work effectively on a daily basis.
• Ability to deal with queries from the public in a calm and friendly manner.
• Experience of working in a team and an understanding of the importance of teamwork.
• Experience of working independently using initiative to tackle and solve problems.
• Previous experience of operating and maintaining complex processes and working with modern technology.
• Takes ownership of work and adopts a continuous improvement philosophy.
• A flexible approach to working hours, including working evenings and weekends as part of the flexible working pattern.

• Ongoing development and training for a long-term career with us.
• An excellent range of benefits, including a generous holiday allowance, discretionary bonus, competitive contributory pension, share-save scheme, and various health benefits.
• A range of group discounts, cycle to work scheme, financial support services, and plenty more.

We are committed to protecting our surrounding environment and this role will be integral to delivering this commitment by ensuring a smooth passage of sewage from its source to our treatment works.