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Parking Management Associate
2 months ago
Title: Parking Operations Specialist
Agency: Commonwealth of Virginia
Location: Not Specified
FLSA: Nonexempt
Hiring Range: $16/hr
Full Time or Part Time: Part Time
Job Overview:General Summary:
This role involves executing routine administrative, operational, financial, and customer service tasks related to campus parking, transportation, and identification card operations.
Key Responsibilities: Conduct front office operations including but not limited to: Permit sales, citation processing, identification card issuance, cash drawer management, and general customer assistance. Oversee Print Services, ensuring paper, toner, and staples are replenished as required. Address paper jams effectively. Support tasks include monitoring service requests and addressing them as needed. Escalate issues to higher tiers when necessary. Execute parking enforcement responsibilities including monitoring designated parking areas for violations, issuing citations, and maintaining parking equipment. Operate a state enforcement vehicle while fulfilling job duties. Essential Duties: Front Desk Operations Print Services Management Parking Enforcement Activities Minimum Qualifications:
Knowledge, Skills, and Abilities: Ability to interpret and implement policies, procedures, and guidelines. Strong communication and customer service skills. Effective problem-solving and critical thinking abilities. Required Qualifications: Experience in customer service Proficiency in computer operations within a Windows environment Valid Driver's License Preferred Qualifications:
Additional Considerations: Experience with cash handling Background in an office setting. Experience in addressing customer inquiries and concerns.