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Samsung Brand Ambassador

2 months ago


London, Greater London, United Kingdom Blue Square Full time

ARE YOU THE RIGHT FIT?

As a Samsung Brand Ambassador, your primary responsibility will be to engage with customers, showcasing our products and ensuring an exceptional experience during every interaction.

You will establish strong relationships with customers and in-store teams to foster brand loyalty and drive sales. You will also ensure compliance with store standards, representing the brand in the most favorable light. By asking insightful lifestyle questions, you will recommend the most suitable products from our extensive range, ensuring that customer needs are met and their experiences with our brand are unforgettable.

By monitoring competitor activities, you will provide feedback and suggestions to enhance our market position, helping us maintain a competitive advantage. Your objective will be to meet sales targets by promoting brand awareness and facilitating customer interactions at every opportunity.

YOUR KEY RESPONSIBILITIES

PRODUCT DEMONSTRATIONS

Conduct engaging product demonstrations that highlight the Unique Selling Points (USPs) and advantages of Samsung products to potential customers.

Drive conversion rates from demonstrations to sales, including persuading customers to switch from competitor brands.

RETURN ON INVESTMENT

Implement strategies to maximize the return on investment from all customer interactions, including identifying upselling opportunities.

Prepare for successful launches of flagship and new products, ensuring effective execution against sales targets.

Capture and report relevant data on a daily basis.

PRODUCT KNOWLEDGE

Develop a comprehensive understanding of Samsung products, propositions, and the dynamics of channel store teams.

Follow a customer journey that aligns with brand values and best practices.

Maintain high standards of brand representation, visual merchandising, and operational excellence.

DRIVE SALES AND TARGETS

Proactively engage with customers to drive sales and exceed established targets.

Become an integral part of the store team, collaborating with sales assistants to enhance overall sales performance.

TRAINING

Enhance brand knowledge and advocacy by conducting regular training sessions for in-store teams.

Motivate staff to drive sales and elevate brand awareness.

ARE YOU OUR IDEAL CANDIDATE?

  • Experience in retail, sales, or a customer-facing role.
  • Strong understanding of technology.
  • Passionate about delivering excellent customer service.
  • Eager to embrace challenges and adapt to change.
  • Driven by achieving targets.
  • Ability to integrate well within teams.
  • Confident with strong communication skills.

WHAT WE OFFER YOU

  • Competitive Salary: €128.98 per day.
  • €28 Daily bonus.
  • Company Sick Pay.
  • Samsung Discounts.
  • Life Assurance: 4 times your annual salary.
  • Perkbox (Rewards Portal).
  • Development Opportunities - our teams have historically advanced from area roles into various other positions.

WHO WE ARE

We are Blue Square, an award-winning retail marketing agency dedicated to connecting and engaging audiences with some of the world's most beloved brands. We believe in the power of personal interaction throughout the customer journey to drive sales, enhance loyalty, and cultivate brand affinity for our clients. Our people are at the core of our success, and we strive to support, develop, and nurture our talented employees to foster personal growth and passion for their work.

At the heart of our agency are our ETHIC values, and we are on a mission to collaborate with individuals who share and believe in them.

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