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Bristol Museum Hospitality Team Member

2 months ago

Bristol, Bristol, United Kingdom Constellation Careers Full time

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Hospitality Team Member at our award-winning Bristol Museum & MShed venues. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service to our guests, ensuring a memorable and enjoyable experience for all.

Main Responsibilities

  • Provide excellent customer service to guests, responding to their needs and ensuring their satisfaction.
  • Work effectively as part of a team to deliver seamless service, maintaining a positive and professional attitude at all times.
  • Prepare and serve drinks, replenish stocks, and make knowledgeable wine pairing recommendations to guests.
  • Manage tables, taking orders, serving food and drinks, and handling payments in a timely and efficient manner.
  • Maintain a clean and organized workspace, adhering to health and safety standards and company policies.

Requirements

  • Previous experience in a similar role, preferably in a hotel, restaurant, conference, or events setting.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and guests.
  • Ability to remain calm under pressure, handling multiple tables and tasks simultaneously.
  • Positive attitude, with a keen willingness to learn and expand your service skills.
  • Excellent personal presentation, maintaining a high standard of grooming and attire throughout your shift.

Why Work for Constellation Careers

We offer a range of benefits and perks, including:

  • Exceptional customer service training and support.
  • Compass Exclusive Benefits and Lifestyle Benefits.
  • Access to our Employee Assistance Programme and Health & Wellbeing Support Programmes.

What We Offer

We provide a dynamic and supportive work environment, with opportunities for growth and development. As a member of our team, you will have access to a range of benefits and perks, including:

  • Competitive pay and benefits.
  • Opportunities for career advancement and professional growth.
  • A fun and dynamic work environment, with a focus on teamwork and collaboration.