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Retail Operations Manager

3 months ago


Greenford, Greater London, United Kingdom Dunelm Full time
Position Summary

As a Retail Operations Manager, you will oversee the performance and management of multiple retail locations within the North London region. Your primary responsibility will be to foster a culture of excellence in customer service and operational efficiency.

Key Responsibilities:
1. Cultivate a strong sense of ownership among team members regarding the customer experience across all shopping channels.
2. Ensure the smooth operation of store activities, maintaining high standards of service and product availability.
3. Lead and inspire store teams to achieve business objectives and enhance customer satisfaction.

About Us
At Dunelm, we are committed to enriching the lives of our customers by providing them with a sense of belonging and comfort in their homes. Our dedicated team members are passionate about making a positive impact in the communities we serve.

Join us in our mission to create spaces that feel like home for everyone.