Insurance Claims Specialist

4 weeks ago


Coventry, Coventry, United Kingdom Severn Trent Water Full time
Insurance Claim Associate

We're a Midlands-based FTSE 100 company that values diversity and inclusivity. Our Finance team is looking for a skilled Insurance Claim Associate to join our team.

This role involves working with third-party claims handlers and stakeholders to investigate claims and provide assurance to insurers that we have an effective framework in place. You'll work closely with operational and customer teams to understand our business and make sound liability decisions.

Key responsibilities include:

  • Helping to promote and embed the practice of supplying and interpreting accurate work records and incident details within the Severn Trent Group.
  • Challenging the quality of evidence provided to build strong files to support contesting of liability where appropriate.
  • Acting as a key contact to our adjusters and claims handlers.
  • Helping the Insurance team to build relationships with all areas of the STW business, with a particular focus on Water and Waste Operations.
  • Working with Third-Party Claims Administrators and Solicitors to support with complex claims.

Benefits include:

  • 25 days holiday + bank holidays (and the ability to buy/sell up to 5 days per year)
  • Annual bonus scheme (of up to £1,500 per annum based on company performance)
  • Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
  • Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
  • Dedicated training and development with our 'Academy'
  • Electric vehicle scheme and retail offers
  • Family friendly policies
  • Two volunteering days per year

At Severn Trent, you'll be joining a culture that cares, one that works together to achieve, grow, and develop. We understand the importance of flexibility and offer a range of remote working options.



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