API Product Manager

4 weeks ago

London, Greater London, United Kingdom Swift Full time

About the Role

In this role as an API Product Manager at Swift, you will play a crucial part in ensuring the successful implementation and maintenance of our outstanding API products.

You will closely collaborate with internal teams to prepare the product for launch and ongoing support of APIs. Moreover, you will coordinate and facilitate customer-focused working groups, providing crucial assistance throughout their development process, from testing to deployment.

Your daily tasks will include managing pilot activities, assisting existing and potential customers, and developing communication strategies to promote awareness and usage of our APIs.

You will also collaborate with relevant teams to create customer documentation such as guides, informational sheets, frequently asked questions, and testing plans.

Key Responsibilities

  • Work closely with team members across the organisation to ensure product launch readiness
  • Plan and run working groups with customers to support them through their journey of development, to pilot and to live
  • Manage pilot activities and provide support to existing and prospective customers
  • Create and maintain customer feedback loops to build a product roadmap for the future
  • Collaborate with relevant team members to develop customer documentation, including materials for onboarding, factsheets, frequently asked questions, and testing plans.
  • Collaborate with internal risk partners to ensure the products are within Swift's risk appetite

What will make you successful?

We are seeking professionals with the following qualifications:

  • Proven experience in product management, preferably in Fin Tech
  • Strong technical skills and understanding of API technologies including API contracts, OAS standards, and industry practices
  • Excellent communication and collaboration skills covering technical and business topics
  • Excellent ability to effectively solve problems
  • Experience in developing customer-facing sales and marketing materials and technical documentation
  • Experienced in technology and can roll-up their sleeves as needed
  • Knowledge of ISO20022 message standards and financial domain (payments / trade / securities / other) is a big plus

Preferred qualifications

  • Formal education in a relevant field
  • Knowledge of Agile methodologies
  • Product management certification or a related area of expertise

What we offer

We put you in control of your career

We give you a competitive package

We help you perform at your best

We help you make a difference

We give you the freedom to be yourself

We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. An environment in which everyone's voice counts and where you can reach your full potential regardless of age, background, culture, colour, disability, gender, nationality, race, religion, sexual orientation, or veteran/military status.

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