Retail Sales Associate

2 months ago


Darlington, Darlington, United Kingdom Farmfoods Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Assistant. As a key member of our shop team, you will be responsible for providing an exceptional customer experience, ensuring a welcoming and friendly atmosphere, and contributing to the overall success of our store.

Key Responsibilities:

  • Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Assist customers in finding products, answering questions, and providing recommendations to enhance their shopping experience.
  • Operate the cash register, handle transactions, and maintain a high level of accuracy and efficiency.
  • Maintain a clean and organized store environment, adhering to health and safety standards and company policies.
  • Work collaboratively with colleagues to achieve sales targets, meet customer needs, and maintain a positive store atmosphere.

Requirements:

  • A friendly, positive, and hardworking approach to work.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Ability to work a variety of shifts, including weekends and holidays, with flexibility to adapt to changing store needs.
  • Basic math skills and accuracy when handling cash and operating a cash register.
  • Ability to lift and move stock, as required.

What We Offer:

  • A competitive hourly rate, dependent on age.
  • 6 weeks holiday per year, plus bank holidays.
  • Great training and development opportunities, with a focus on career progression.
  • A smart uniform and free life assurance.
  • A 15% staff discount on food and household essentials in our 300+ stores.

About Us:

Farmfoods is a leading retailer of frozen food and household essentials, with a strong commitment to customer service and community involvement. We offer a supportive and inclusive work environment, with opportunities for career growth and development.


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