Medicines Management Programme Support Officer
2 months ago
We are seeking a highly motivated and enthusiastic individual to join our Medicines Management Team as a Pharmacy Technician or Operational Support Officer. This is an exciting opportunity to work in a dynamic team, contributing to the delivery of high-quality services for our patients.
Main Responsibilities- Act as a point of contact, responding effectively to complex queries from stakeholders and the public, and passing on relevant information to appropriate team members in a sensitive manner.
- Assist in the preparation of various documents, including policies and procedures, often to tight deadlines, requiring a high level of concentration and frequent interruptions.
- Use your own initiative to plan time effectively, prioritise your workload, and respond quickly and appropriately to important and unpredictable issues, ensuring a high level of service is provided.
- Provide support for the management of the Blueteq hi-cost drugs management system, including the validation of hospital invoices and raising challenges where necessary.
- Supply relevant information required for financial management, by checking Blueteq approvals against patient details and sending requests for invoices to be paid using Oracle.
- Provide support for the HCM working group as required, and ensure that monthly audits are carried out to ensure reliable data provision to the senior pharmaceutical advisor for HCM.
- Support the medicines Incident Lead with the provision of further information where required to support the quality process for managing incidents within STW ICB.
- Ensure that Medicines Management documents, including Patient Group Directions, Commissioning Policies, and Prescribing Guidelines, are up to date and flagged to the Deputy Director of Medicines Management/Pharmaceutical Advisers in a timely manner for review.
- Review emails in Mailboxes and provide support and information to enable reply.
- Support the medicines management team with projects, providing plans or supporting information as required.
- Use computer-based systems to extract data to support the Medicines Management Team to deliver an effective service, including Oracle Analytics and Ulysses.
- Be responsible for the development of detailed Medicines Management databases, including the NICE tracker.
- Maintain a logical filing system, ensuring that all records are kept in a way that they are easily retrievable and confidentiality is maintained, and that records are disposed of in accordance with the NHS Records Management policy.
- Identify and report all risks to health and safety, security of equipment and property in accordance with ICB policies.
- Maintain confidentiality of patient and prescribing data in line with ICB confidentiality.
- Work on your own initiative within professional boundaries and within national/local protocols and legislation.
- Act on your own professional judgement on a daily basis with regard to making recommendations in respect of medicines management.
- Undertake any other duties at the request of the line manager, which are commensurate with the role, including project work, internal job rotation, and absence cover.
- Participate fully in the development review (appraisal) process and undertake continuing professional development as required.
- Deputise for the Senior Pharmacy Technician in the management of the Prescription Ordering Direct (POD) department.
The NHS is the biggest employer in Europe, and we are a world-renowned institution. We are a large, friendly Medicines Management team, and we are committed to creating an environment where diversity is celebrated and inclusivity matters.
Person SpecificationQualifications
- Essential: Educated to NVQ 3 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.
- Desirable: Ability to meet the travel needs of the post, professional, calm and efficient manner, ability to work without supervision.
Knowledge
- Essential: Understanding of confidentiality and Data Protection Act.
Skills
- Essential: Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, PowerPoint, and Access.
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Telford, Telford and Wrekin, United Kingdom NHS Shropshire, Telford and Wrekin Integrated Care Board Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic individual to join our Medicines Management Team as a Programme Support Officer. The successful candidate will be responsible for providing administrative support to the team, ensuring the smooth operation of our medicines management processes.Key ResponsibilitiesProvide administrative support...
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Telford, Telford and Wrekin, United Kingdom NHS Shropshire, Telford and Wrekin Integrated Care Board Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic individual to join our Medicines Management Team as a Programme Support Officer. The successful candidate will be responsible for providing administrative support to the team, ensuring the smooth operation of our medicines management processes.Key ResponsibilitiesProvide administrative support...
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Medicines Management Programme Support Officer
1 month ago
Telford, Telford and Wrekin, United Kingdom NHS Shropshire, Telford and Wrekin Integrated Care Board Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic individual to join our Medicines Management Team as a Programme Support Officer. The successful candidate will be responsible for providing administrative support to the team, ensuring the smooth operation of our medicines management processes.Key ResponsibilitiesProvide administrative support...
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1 month ago
Telford, Telford and Wrekin, United Kingdom NHS Shropshire, Telford and Wrekin Integrated Care Board Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic individual to join our Medicines Management Team as a Programme Support Officer. The successful candidate will be responsible for providing administrative support to the team, ensuring the smooth operation of our medicines management processes.Key ResponsibilitiesProvide administrative support...
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Medicines Management Programme Support Officer
1 month ago
Telford, Telford and Wrekin, United Kingdom NHS Shropshire, Telford and Wrekin Integrated Care Board Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic individual to join our Medicines Management Team as a Programme Support Officer. The successful candidate will be responsible for providing administrative support to the team, ensuring the smooth operation of our medicines management processes.Key ResponsibilitiesProvide administrative support...
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Telford, Telford and Wrekin, United Kingdom NHS Shropshire, Telford and Wrekin Integrated Care Board Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic individual to join our Medicines Management Team as a Programme Support Officer. The successful candidate will be responsible for providing administrative support to the team, ensuring the smooth operation of our medicines management processes.Key ResponsibilitiesProvide administrative support...
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1 month ago
Telford, Telford and Wrekin, United Kingdom NHS Shropshire, Telford and Wrekin Integrated Care Board Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic individual to join our Medicines Management Team as a Programme Support Officer. The successful candidate will be responsible for providing administrative support to the team, ensuring the smooth operation of our medicines management processes.Key ResponsibilitiesProvide administrative support...
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Telford, Telford and Wrekin, United Kingdom NHS Shropshire, Telford and Wrekin Integrated Care Board Full timeJob SummaryWe are seeking a highly motivated and enthusiastic individual to join our Medicines Management Team as a Programme Support Officer. The successful candidate will be responsible for providing administrative support to the team, ensuring the smooth operation of our medicines management processes.Main ResponsibilitiesProvide administrative support to...
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Telford, Telford and Wrekin, United Kingdom NHS Shropshire, Telford and Wrekin Integrated Care Board Full timeJob SummaryWe are seeking a highly motivated and enthusiastic individual to join our Medicines Management Team as a Programme Support Officer. The successful candidate will be responsible for providing administrative support to the team, ensuring the smooth operation of our medicines management processes.Main ResponsibilitiesProvide administrative support to...
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Telford, Telford and Wrekin, United Kingdom NHS Shropshire, Telford and Wrekin Integrated Care Board Full timeJob SummaryWe are seeking a highly motivated and enthusiastic individual to join our Medicines Management Team as a Programme Support Officer. The successful candidate will be responsible for providing administrative support to the team, ensuring the smooth operation of our medicines management processes.Main DutiesThe role will involve working closely with...
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Medicines Management Programme Support Officer
2 weeks ago
Telford, Telford and Wrekin, United Kingdom NHS Shropshire, Telford and Wrekin Integrated Care Board Full timeJob SummaryWe are seeking a highly motivated and enthusiastic individual to join our Medicines Management Team as a Programme Support Officer. The successful candidate will be responsible for providing administrative support to the team, ensuring the smooth operation of our medicines management processes.Main DutiesThe role will involve working closely with...
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Medicines Management Programme Support Officer
1 month ago
Telford, Telford and Wrekin, United Kingdom NHS Shropshire, Telford and Wrekin Integrated Care Board Full timeJob SummaryWe are seeking a highly motivated and enthusiastic individual to join our Medicines Management Team as a Programme Support Officer. The successful candidate will be responsible for providing administrative support to the team, ensuring the smooth operation of our medicines management processes.Main DutiesThe role will involve working closely with...
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Medicines Management Programme Support Officer
1 month ago
Telford, Telford and Wrekin, United Kingdom NHS Shropshire, Telford and Wrekin Integrated Care Board Full timeJob SummaryWe are seeking a highly motivated and enthusiastic individual to join our Medicines Management Team as a Programme Support Officer. The successful candidate will be responsible for providing administrative support to the team, ensuring the smooth operation of our medicines management processes.Main DutiesThe role will involve working closely with...
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Medicines Management Programme Support Officer
1 month ago
Telford, Telford and Wrekin, United Kingdom NHS Shropshire, Telford and Wrekin Integrated Care Board Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic individual to join our Medicines Management Team as a Programme Support Officer. The successful candidate will be responsible for providing administrative support to the team, ensuring the smooth operation of our medicines management processes.Key ResponsibilitiesProvide administrative support...
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Medicines Management Programme Support Officer
1 month ago
Telford, Telford and Wrekin, United Kingdom NHS Shropshire, Telford and Wrekin Integrated Care Board Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic individual to join our Medicines Management Team as a Programme Support Officer. The successful candidate will be responsible for providing administrative support to the team, ensuring the smooth operation of our medicines management processes.Key ResponsibilitiesProvide administrative support...