Operations Specialist

1 month ago


Telford, Telford and Wrekin, United Kingdom ZipRecruiter Full time

Job Title: Operations Engineer

Job Summary:

We are seeking a skilled Operations Engineer to join our team. As an Operations Engineer, you will play a crucial role in monitoring, maintaining, and optimizing our live services. You will work closely with senior engineers and other teams to identify issues, implement solutions, and contribute to the continuous improvement of our service delivery.

Key Responsibilities:

  1. Service Monitoring: Monitor live services to ensure they are operating effectively and efficiently.
  2. Incident Resolution: Troubleshoot and resolve incidents as they arise, minimizing downtime and service disruption.
  3. Collaboration: Collaborate with senior engineers to implement enhancements and deploy updates.
  4. Documentation: Document processes, incidents, and solutions to improve knowledge sharing within the team.
  5. Automation: Assist in automating routine tasks and processes to increase operational efficiency.
  6. Professional Development: Stay up-to-date with the latest industry trends and best practices.

Requirements:

Strong PL/SQL knowledge required. Previous Live Service support experience.



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