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Customer Service Support Specialist
2 months ago
Melin Homes is seeking a dedicated Customer Contact Team Assistant to join our dynamic Customer Contact Team.
This full-time, permanent position offers the opportunity to provide exceptional customer service and administrative support within a collaborative environment.
Your Responsibilities:
- Deliver courteous and efficient service to customers addressing a range of front-line inquiries.
- Work collaboratively as part of a dedicated team on a weekly shift rota, ensuring seamless service delivery.
- Provide administrative support to colleagues within People, Homes and Communities, contributing to the smooth operation of the organization.
What We Offer:
You will benefit from:
- A supportive line manager who provides regular guidance, coaching, and well-being support.
- Opportunities for professional growth and skill development within a positive work environment.
- A hybrid working model (office and home) on a rotational basis, offering flexibility and work-life balance.
If you are passionate about delivering exceptional customer service and thrive in a collaborative setting, we encourage you to apply.