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Application Configuration Specialist

3 months ago

London, Greater London, United Kingdom With Intelligence Full time

With Intelligence is in search of a skilled and driven Application Configuration Specialist to become a vital member of our Enterprise Applications team.

The Enterprise Applications team is responsible for managing our essential internal systems, which include our CRM, ERP, and HR platforms. This team ensures governance, alignment with business operations, and facilitates enhancements as the organization expands.

In the role of Application Configuration Specialist, you will collaborate closely with end users and stakeholders to guarantee that our suite of internal systems fulfills user needs, operates efficiently, and adheres to our security protocols. Your key responsibilities will encompass:

  • Investigating issues reported by users
  • Engaging with software vendors to discuss technical matters
  • Configuring SaaS solutions, including integration tasks
  • Analyzing and reporting on platform utilization

About Us

At With Intelligence, we have transformed over the last 25 years from a conventional financial publisher into a vibrant, product-driven fintech organization. Our goal is to empower investors and managers globally by connecting them with the necessary people and data to efficiently raise and allocate assets.

We have recently secured significant funding from a leading technology investor, which will propel our ambitious plan to enhance our product into a groundbreaking, market-leading platform.

Requirements

  • Ability to comprehend and articulate intricate technical environments
  • Experience in configuring SaaS solutions
  • Proficient in troubleshooting and resolving software configuration challenges
  • Excellent verbal and written communication skills
  • Capability to identify and clarify synergies and overlaps among various platforms
  • Ability to manage multiple concurrent tasks
  • Familiarity with task management tools, preferably including Freshdesk and Jira
  • Proficient in following established documented processes
  • Ability to identify gaps in documentation or processes
  • Proactive in developing new documentation or proposing process enhancements where necessary

Benefits

  • 24 days of annual leave, increasing to 29 days
  • Enhanced parental leave
  • Health Cash Plans
  • Wellness Days
  • Flexible Fridays (option to finish early)
  • Birthday day off
  • Employee assistance program
  • Travel loan scheme
  • Charity days
  • Complimentary breakfast
  • Social events throughout the year
  • Hybrid working model

Our Company:

With Intelligence is dedicated to providing exceptional benefits, including complimentary breakfast and all-day refreshments. We actively promote social networks that engage in various activities, from sports to book clubs, which you are welcome to join.

As part of our organization, you will experience the advantages of an open-plan office and collaborate with a dynamic and sociable team. With Intelligence delivers exclusive editorial, research, data, and events for senior executives in the asset management sector, including hedge funds, private credit, private equity, real estate, and traditional asset management. Our editorial brands are recognized as leaders in providing actionable insights to asset manager sales and investor relations executives, helping them effectively raise and retain assets. To sustain and enhance our market position, we seek to attract highly motivated and thoughtful individuals to ensure our subscribers receive the exclusive intelligence they require comprehensively through our diverse range of services.

We are an Equal Opportunity Employer. Our policy is to avoid discrimination against any applicant or employee based on race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable law.