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Medical Equipment Coordinator

2 months ago


London, Greater London, United Kingdom King's College Hospital NHS Foundation Trust Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Equipment Coordinator to join our team at King's College Hospital NHS Foundation Trust. The successful candidate will be responsible for coordinating the servicing of medical equipment across the Trust, ensuring timely maintenance and repairs, and maintaining accurate records of service history.

Main Responsibilities
  • Act as the primary point of contact for end users and maintenance providers to ensure scheduled equipment servicing is completed on time and according to contract terms.
  • Ensure recommendations for remedial work identified following equipment servicing or repair are followed up and fully addressed to ensure continued safe use of medical devices.
  • Record equipment service history and update maintenance records on the Trust's asset register.
  • Keep accurate records relating to the comprehensive database of service contracts to facilitate a contract management program.
  • Interpret technical information from medical device service records, seeking advice from the Medical Equipment Management Service (MEMS) where appropriate.
  • Monitor provider performance to ensure that the contractor fulfills their contractual responsibilities.
  • Understand contract terms and conditions to interpret the scope of the contract cover and judge if repair costs are covered within the contract.
  • Participate in equipment audits to verify the medical device asset inventory.
  • Support the contract manager across a wide range of internal/external meetings and working groups.
  • Undertake work in accordance with the department's quality management system (ISO).
  • Support medical device service and maintenance contracts, ensuring that agreements are in place reflecting the Trust's requirements and in accordance with the Trust's Standing Orders and Standing Financial Instructions.
Person Specification

Education and Qualifications

Essential

  • Education to degree/NVQ Level 6 in a relevant subject, or extensive knowledge, skills, and experience in the field of equipment maintenance and support.

Knowledge and Experience

Essential

  • Experience of equipment management information systems and databases.
  • Experience of working with a wide range of people in different roles and at different levels of seniority both internal and external.

Desirable

  • Experience of coordinating medical equipment maintenance activities within a healthcare setting.
  • Experience of monitoring equipment maintenance providers.
  • Knowledge of NHS structure.

Skills and Competencies

Essential

  • Working knowledge of all Microsoft Office packages (word processing, spreadsheets, e-mail, and internet use).
  • Ability to cope with a variety of tasks under pressure.
  • Able to exercise own initiative and operate autonomously.
  • Well-developed communication and interpersonal skills.

Desirable

  • Able to negotiate issues of a technical and commercial nature.