Technical Consultant

2 weeks ago

London, Greater London, United Kingdom Intapp Full time

Job Summary

We are seeking an experienced Technical Consultant to join our growing team at Intapp. As a Technical Consultant, you will be responsible for leading the technical delivery of Intapp solutions built upon Intapp's market-leading products.

Key Responsibilities

  • Lead the technical delivery of Intapp solutions, including Intapp Open, Intapp Time, and Intapp Walls.
  • Support project Functional Lead in the implementation of the customer's design.
  • Act as the trusted advisor and subject matter expert to the customer.
  • Lead clients to utilize industry leading practices.
  • Provide analysis of client needs and implementation recommendations.
  • Lead or assist in the review of requirements and business processes to design new business processes to deliver the solution.
  • Support other Intapp operations, such as Support, Customer Success, Product, and more.
  • Conduct data management and data mapping workshops as related to the proposed solution.
  • Create and maintain centralized implementation and training support collateral for use throughout implementation teams.
  • Work closely with project team members, such as the Engagement Manager, the Principal Consultant, and other Solution Engineers to deliver the solution.
  • Work closely with the product team to improve the product.
  • Work with the professional services team to improve process.
  • Work with sales to provide assistance in delivering new solutions to new clients.

Requirements

  • 10+ years' experience in a technical implementation leadership role within the Professional Services in a SaaS organization.
  • Experience of Intapp software solutions.
  • Team player with the ability to coordinate work with all team members.
  • Organized, disciplined, but flexible independent professional with strong ability to task-switch and manage multiple competing projects.
  • Emotionally intelligent, engaging listener and thoughtful communicator possessing exceptional written and verbal skills.
  • Strong communicator, personable and collaborative.
  • Demonstrate maturity and acumen navigating business and professional environments.
  • Comfortable working independently.
  • Objective and goal-oriented professional who is used to achieving targets.
  • Demonstrated experience in leading business process reviews, design reviews, and change management with clients.
  • Bachelor's degree in a technical field, or strong related equivalent experience.
  • Web services (SOAP & REST); SQL.
  • Integration services such as Boomi /Mulesoft.
  • An understanding of development methodologies.
  • Excellent hands-on skills with office productivity tools (Microsoft Word, Excel, PowerPoint, and Visio).
  • Proven ability to learn and a strong desire to learn.
  • Strong analytical and troubleshooting skills.
  • Exceptional interpersonal skills and ability to explain software to non-technical users.

What We Offer

  • Competitive base salary plus variable compensation and equity.
  • Generous paid parental leave, including adoptive leave.
  • Traditional comprehensive benefits, plus:
    • Generous Paid Time Off.
    • Tuition reimbursement plan.
    • Family Formation benefit offered by Carrot.
    • Wellness programs and benefits provided by Modern Health.
    • Paid volunteer time off and donation matching for the causes you care about.
  • Opportunities for personal growth and professional development supported by a community of talented professionals.
  • An open, collaborative environment where your background and contributions are valued.
  • Experience at a growing public company where you can make an impact and achieve your goals.
  • Open offices and kitchens stocked with beverages and snacks.

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