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Insurance Professional
2 months ago
About the Role
We are seeking a highly skilled and experienced Claims Executive to join our team at Howden Group Holdings. As a Claims Executive, you will be responsible for the proactive management of all claims from cradle to grave, ensuring a high level of professional advice is given to clients at all times.
Key Responsibilities
- Cradle to Grave handling of a claims portfolio for selected corporate clients.
- Providing assistance and advice on large or complex transit losses and investigating case law and relevant facts to achieve satisfactory settlement and conclusion.
- Monitoring and analyzing claim trends to discuss and review with Risk Management.
- Building and developing close working relationships at a senior level with partners, including insurers and loss adjusters.
- Maintaining an open 'early warning' culture to identify and address issues and potential errors of omission.
- Ensuring clear lines of communication throughout the team and sharing relevant information with the Claims Director and Account Executives.
- Interacting with new business teams to assist in securing new clients with a focus on our 'Excellence in Claims' offering.
- Staying up-to-date with new products and markets.
- Training and mentoring the team and wider Claims Division.
- Producing claims reports to ensure best policy presentation prior to renewals and attending client meetings as required.
Requirements
- Working knowledge of all main classes of General Insurance and the CII's Code of Ethics and GDPR.
- Minimum 5 years' experience in a similar role.
- Desirable experience in cross-class products.
- Responsibility for own personal development and keeping own knowledge up to date.
Skills and Qualifications
- Good level of technical insurance skills.
- Accuracy and attention to detail.
- Ability to process work quickly and efficiently.
- Ability to prioritize work and meet deadlines.
- Excellent client service skills.
- Good negotiation and broking skills.
- Excellent oral and written communication skills.
- Ability to identify and respond appropriately to an individual client's level of understanding.
About Us
At Howden Group Holdings, we value diversity and are looking for individuals who share our values:
- We support each other in everyday moments and bigger challenges.
- We are determined to make a positive difference, at work and beyond.
What We Offer
A career that you define, with opportunities for personal development, volunteering, and fundraising for charity. We support our people in every aspect of their lives, including work-life balance and career progression.
Diversity and Inclusion
We consider our people our chief competitive advantage and treat colleagues, candidates, clients, and business partners with equality, fairness, and respect – regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.
Sustainability Promise
We are committed to taking care of our people and the world we live in, doing good business, and making a positive impact wherever we can.
