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Night Operations Manager

2 months ago

North Acton, Greater London, United Kingdom Dorsett Shepherds Bush Full time

We are seeking a highly motivated and proactive Night Manager to join our team at Dorsett Shepherds Bush London and daO by Dorsett West London, our aparthotel. As a Night Manager, you will be responsible for leading the night team, working closely with the front office team and security on nights. You must be an enthusiastic and positive individual who enjoys varied responsibilities and has a strong approach to leading from the front.


Key Responsibilities:

  • Lead the night team and ensure seamless operations
  • Collaborate with front office team and security to ensure a smooth night shift
  • Manage and resolve any issues that may arise during the night
  • Ensure the highest level of customer service and satisfaction

Requirements:

  • Proven leadership and management skills
  • Excellent communication and interpersonal skills
  • Ability to work well under pressure and make sound decisions
  • Strong problem-solving and analytical skills