Test Administrator

6 days ago

Birmingham, Birmingham, United Kingdom Mobile Testing Solutions Ltd ("MTS") Full time
Job Opportunity

Mobile Testing Solutions Ltd (MTS) is a global exam service provider for various exam boards and an online exam preparation school.

We are currently seeking a Test Administrator to join our team at our Birmingham venue on a casual, zero-hours contract basis.

Job Details:
  • Casual, Zero-Hours basis
  • Salary: £13.20 per hour (including holiday pay of 12.07%)
  • Location: Office-based role, at Birmingham
  • Eligibility: Must be eligible to work in the UK and meet further LANGCERT exams clearance requirements
  • Exams days: flexible, mostly Wednesdays and Sundays
  • Start date: Immediate start
  • Reporting Manager: Senior Test Administrator
Key Responsibilities:
  • Deliver MTS's examinations and examination administration by carrying out test monitoring tasks as assigned on test days
  • Set up rooms, arrange tables and chairs according to the number of test takers
  • Provide basic local venue IT support and ensure computer terminals, digital recording devices, ID cameras, and CCTV are exam-ready
  • Perform light cleaning and tidying duties, including putting away papers, sweeping up pencil sharpenings, and emptying bins
  • Carry out regular audits, guided by the Senior Test Administrator
  • Ensure proper security in the examination room to preserve the integrity of the exam
  • Use own email address and email account for correspondence with MTS colleagues and maintain confidentiality
  • Use own laptop or desktop PC for self-led e-learning/online training events and Teams or Zoom meetings
  • Be willing to use own smartphone and data allowance to access MTS's system
  • Comply with MTS's GDPR, data protection policies, standards, and Safeguarding (Children and Vulnerable People) policy
  • Participate in performance monitoring exercises for continuous improvement
  • Be smartly dressed as per MTS policy
  • Have a commercial mindset for actively cross-selling or up-selling MTS's products and services
  • Provide high-level customer care, ensure secure and safe exams administration, and abide by examining body rules and regulations
Requirements:
  • Secondary education
  • Good communication in English (equivalent to CEFR B2 or above)
  • Good IT literacy
  • Comfortable with commonly used IT hardware and software, including digital video camera technology
  • Ability to understand and implement all examination rules and regulations
  • Absolute commitment to confidentiality and duty of care
  • Customer-centric with a commercial mindset
  • Good organisational skills and attention to detail
  • Good communication and interpersonal skills
  • Good problem-solving abilities and ability to carry out multiple tasks simultaneously
  • Ability to work under pressure
  • Mature, calm, attentive, responsible, and professional manner
  • Team player and can-do attitude
  • Flexibility in terms of working hours
  • Long-term eligibility to live and work in the UK
  • Clear criminal record

If you believe you have the right profile for this position, please apply.

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