RN Case Manager

4 weeks ago

Coventry, Coventry, United Kingdom Chapters Health System Full time
About This Role

At Chapters Health System, we're committed to providing exceptional patient care and customer service in our communities every day. As a RN Case Manager - Patient Care Coordinator, you'll play a vital role in our mission by assessing and identifying patient/family needs, coordinating the Plan of Care with the Interdisciplinary Group (IDG), and providing palliative and supportive care to the patient/family unit.

Key Responsibilities
  • Assess and identify patient/family needs, utilizing the nursing process to develop an individualized Plan of Care.
  • Coordinate the Plan of Care with the IDG, ensuring that patient needs are met and care is delivered in a timely and effective manner.
  • Provide palliative and supportive care to patients and families, incorporating psychosocial, spiritual, cultural, physical, and biological components.
  • Communicate effectively with patients, families, caregivers, and other healthcare professionals to ensure seamless care coordination.
  • Participate in Quality Assessment and Performance Improvement activities to continuously improve patient care and outcomes.
  • Supervise patient care given by other nursing team members, ensuring that care is delivered in accordance with established standards and policies.
Requirements
  • Current license as RN in the state where the employee will be working.
  • Minimum one (1) year of in-patient nursing or hospice experience for external candidates; for internal applicants, minimum of 6-months of LPN experience with hospice/home health within an affiliate.
  • Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system.
  • Mobile Driver - Valid driver's license and automobile insurance per Company policy.
  • Reliable transportation to meet visit schedule.
  • Ability to use equipment with visual and auditory mechanisms.
  • Ability to effectively communicate in English (verbal and written).
  • Flexible schedule to meet the needs of Hospice House patients.
  • Ability to manage the emotional stress of working with and caring for terminally ill patients and their families.
  • Ability to physically access patient rooms, other areas of the Hospice House/Hospital/ALF, etc., and any home (i.e., navigate stairs and narrow spaces, tolerate heat and lack of air conditioning) within any part of the service area.
  • Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation.
Preferred Qualifications
  • Active BLS for healthcare professionals from the American Heart Association or Red Cross.
  • Previous experience working with hospice patients and families.
  • Knowledge of palliative care principles and practices.
What We Offer

At Chapters Health System, we offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you're passionate about delivering exceptional patient care and customer service, we encourage you to apply for this exciting opportunity.

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