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Assistant Store Manager

2 months ago

Bath, Bath and North East Somerset, United Kingdom REISS Full time
About the Role

We are seeking an experienced Assistant Store Manager to join our team in Bath. As a key member of our retail team, you will be responsible for ensuring the store delivers exceptional customer service, achieves sales targets, and maintains operational excellence.

Key Responsibilities
  • Support the Store Manager in overseeing the day-to-day running of the store
  • Identify opportunities to drive sales and maximize profitability
  • Achieve sales targets and exceed KPIs
  • Inspire the team to deliver exceptional customer service through regular training and coaching
  • Implement and maintain effective operational processes and procedures
  • Support with recruitment and conduct performance reviews
  • Deputise for the Store Manager in their absence
Requirements
  • Previous retail management experience at a similar level
  • Passion for premium or luxury product (although all retail backgrounds are considered)
  • Proven track record of increasing overall business performance
  • Proven track record of delivering excellent customer service through your team
  • Strong commercial product management skills
  • Ability to flex between customer service, operational, technical, and visual elements of the role
  • Confidence working under pressure and thriving in a fast-paced retail environment
  • Self-motivation, focus, and drive to achieve team and individual goals
  • Excellent people management skills, able to bring the best out of your team
  • Good written and verbal communication skills
What We Offer
  • Seasonal business wear allowance
  • Generous employee discount
  • Rewarding bonus and commission structures
  • Wellbeing and financial support through our Employee Assistance Programme
  • Low monthly cost health support through our medical cash plan
  • Fitness discounts
  • Family-friendly policies, including enhanced parental pay
  • 25 days annual leave
  • Employee referral scheme
  • Career development opportunities

We are an equal opportunities employer and welcome applications from all qualified candidates. We are committed to diversity and inclusion in the workplace and believe that everyone should have the opportunity to succeed, regardless of their background or circumstances.