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Business Operations Assistant

2 months ago

Tipton, Sandwell, United Kingdom Randstad Perm Professionals Full time
About the Role

We are seeking a highly organized and detail-oriented Sales Administrator to join our team at Randstad Perm Professionals. As a Sales Administrator, you will play a critical role in supporting the sales operation, providing exceptional customer service, and assisting in outbound sales efforts.

Key Responsibilities
  • Order Management Excellence: Demonstrate mastery in order processing, overseeing every stage from initial inquiry to successful delivery.
  • Accurate and Timely Fulfilment: Ensure seamless processing of orders, exceeding customer expectations.
  • Database Management: Update customer information, track sales data, and generate reports to inform business decisions.
  • Customer Service Excellence: Provide prompt and personalized support to clients, guiding them through inquiries and ensuring a positive experience at every touchpoint.
  • Outbound Sales Support: Assist the sales team in lead generation, follow-up calls, and nurturing client relationships to drive revenue growth.
  • Collaboration and Communication: Work closely with the sales team to generate quotes, process contracts, and liaise with other departments to ensure seamless operations and customer satisfaction.
Requirements
  • Experience in a Sales Administration role.
  • Excellent customer service skills.
  • Meticulous attention to detail.
  • Organisation skills.
  • Ability to communicate with all stakeholders.
  • Team player.
  • Problem-solving and collaborative mindset.
  • Ability to adjust to new situations and tasks with ease.
About Us

Randstad Perm Professionals is an equal opportunities employer and decisions are made on merits alone. We are committed to providing a supportive and inclusive work environment that values diversity and promotes career growth.