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Technical Operations Manager

2 months ago

Spalding, United Kingdom MorePeople Full time
About the Role

We are seeking an experienced Technical Manager to join our team at MorePeople. As a key member of our operations team, you will be responsible for ensuring the highest standards of quality and compliance across our supply chain.

Key Responsibilities
  • Manage the technical functions at our site, ensuring efficiency in quality delivery, compliance information, and specifications.
  • Oversee retail customer requirements, managing expectations to deliver brand protection and uphold company values.
  • Represent the business and engage with external suppliers, working closely with the Technical Compliance Manager to lead and develop their standards.
  • Manage, train, and develop the site technical teams and Quality Manager to enhance their capabilities.
  • Develop and report on group KPIs related to site standards, product quality, compliance, culture, and specifications.
  • Implement plans to improve KPIs where necessary.
  • Monitor industry changes and legal updates, communicating these to the wider team.
  • Support HACCP team meetings, ensuring they occur regularly and that learnings are implemented.
  • Standardize supplier compliance with effective performance monitoring and annual reviews.
  • Promote a culture of 'audit ready every day.'
  • Encourage and facilitate internal cross-functional collaboration.
Requirements
  • Experience of working with retailers.
  • Ability to work on your own initiative and be a self-starter.
  • Excellent IT skills and project management skills.
  • Proven track record of delivering quality and compliance in a fast-paced environment.