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Business Transformation Specialist

2 months ago

London, Greater London, United Kingdom ManpowerGroup Full time

**Job Title:** Business Transformation Specialist

**Job Function:** Commercial/Ecommerce/Instant Messaging

**Job Industry:** Fast Moving Consumer Goods (FMCG)

**Job Type:** Contract

As a senior executive at ManpowerGroup, you will manage projects of a medium scope in the below capacity:

**Key Responsibilities:**

  • Transform business requirements into user stories, detailed business design across various digital functions – acquisition, engagement, sales, and retention.
  • Support business design owner to deliver the approved features in accordance with digital roadmap and commercial strategy.
  • Partner with relevant stakeholders – business owner, business design lead, IT architects, IT development teams, and third-party vendors to maintain ongoing engagement and clarity of design throughout delivery, ensuring the solution is fit for purpose.
  • Deployment of business processes in market.
  • Conduct walk-throughs of business processes for the hubs + markets to explain the capabilities.
  • Evaluate all new requests coming from business design owner to enhance digital capability map.
  • Support IT and development teams during the build phase and validate the build for each process, by capability, to deliver the platform capabilities in line with the business strategy.

**Requirements:**

  • Good knowledge on digital marketing concepts, platforms, and technologies.
  • Experience of the online consumer journey/user story writing and refinement.
  • Hands-on experience in crafting business design processes and workflows.
  • Demonstrable experience working in agile delivery teams, demonstrating agile modeling and documentation techniques.
  • Fluent written and spoken English.
  • Ability to interact and communicate effectively, orally and in writing, across all levels.