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Technical Field Engineer

2 months ago

Liverpool, Liverpool, United Kingdom Computeam Full time
Job Summary

We are seeking a highly skilled IT Support Specialist to join our team at Computeam. As a Technical Field Engineer, you will be responsible for providing technical support to our clients across the UK.

Key Responsibilities
  • Provide on-site and off-site technical support to a portfolio of school clients
  • Troubleshoot a range of technical issues, including network, account management, hardware, printing, and CCTV
  • Collaborate with our team of Project Managers to share knowledge of school technical infrastructures and systems
  • Develop and maintain strong relationships with clients and colleagues
Requirements
  • 3+ years of experience in IT support or consultancy services, ideally in the Education or Public Sectors
  • Working knowledge of firewalls, Windows AD, Azure AD, MS Intune device management
  • MS Office 365, Teams, SharePoint, OneDrive
  • MS Server build knowledge and hands-on experience, 2016 – 2019
  • Working knowledge of LAN & or WAN technologies
  • Beneficial to have: VMWare, Hyper-V, Google Workspace for Education
  • Beneficial Qualifications: Networking – i.e. CompTIA, Microsoft, Cisco CCNA/CCNP
What We Offer
  • Annual Profit Share scheme (after 12 months)
  • Employer Pension Contributions
  • Employee Assistance Plan
  • Laptop and Mobile Phone
  • Holiday entitlement starting at 22 days increasing with length of service
  • Additional Birthday leave
  • Holiday buy and Sell
  • Volunteer leave
  • Company Carbon footprint offset with Ecologi
  • Cycle to work scheme
  • Salary sacrifice EV car scheme
  • Company events & charity fundraising opportunities
  • Funded professional training and access to our in-house training platform
  • Salary & Expenses: Computeam Pay Scale
Working Arrangements
  • Hours: 40 per week between 8am and 5.30pm
  • Days: Monday – Friday only
  • Where: Mostly on site at schools and some work from home
  • Job Types: Full-time, Permanent
  • Pay: £24,000.00-£30,000.00 per year