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Internal Sales Advisor

2 months ago

craigavon creggan, United Kingdom MIT Group Full time
Job Title: Internal Sales Advisor

Join the MIT Group team as an Internal Sales Advisor and play a key role in driving sales growth and customer satisfaction.

About the Role:

We are seeking a highly motivated and results-driven individual to join our Sales Support team. As an Internal Sales Advisor, you will be responsible for handling inbound sales inquiries, providing support to our external sales team, and developing opportunities to increase sales activity and team efficiency.

Key Responsibilities:
  • Answer and process inbound calls and emails
  • Analyse and distribute calls/emails/enquires accordingly
  • Ensure customer enquires are handled in a timely manner
  • Raise customer quotations in line with company pricing policy
  • Upsell additional products and services where possible
  • Liaise with external sales team and account managers to develop opportunities
  • Lead generation with proactive outbound sales calls
  • Develop good internal and customer relationships
  • Utilise SAP CRM system to generate sales quotations
  • Active follow up of all sales quotes
  • Maintain an up-to-date CRM system with regular customer updates
  • Seamless interaction with sales orders team to process customers purchase orders
  • Report into weekly sales meeting on current market trends and opportunities
  • Provide regular feedback to management on quote numbers and opportunities
  • Positive communication with all internal teams including service, technical, purchasing and finance
Work Arrangements & Travel Requirements:

Office based, with some travel expected to other UK offices for training, etc. as required.

Requirements:
  • Possession for sales and a want to develop a career in a fast-paced environment
  • Clear communication, both written and verbal
  • Ability to use Office IT functions such as Word, Excel, Outlook, Teams, etc.
  • Experience working with an ERP type system (SAP business system would be preferable but not essential as full training will be provided)
  • Ability to work autonomously and as part of a team
What We Offer:
  • 25 days annual holiday + public holidays
  • Option to buy and sell holidays (up to 5 days)
  • Bonus scheme
  • Employer Pension Contribution
  • Death in Service Benefit
  • Cycle scheme
  • Electric Car Scheme
  • Free eye tests and discounted glasses
  • Additional pension contributions
  • Flexible working
About Us:

MIT Group is a drivetrain supply and services company with over 50 years of trading history. Our head office is based in Kent, with additional service support centres and project offices in Yorkshire, and Hampshire. Our business designs, supplies and services transmission and driveline systems around the world. We have grown to become a centre of excellence in driveline and propulsion systems providing customers with full product life cycle support from system design, supply, commissioning, maintenance, repair, spares and overhaul or replacement.

We have provided and maintained equipment to power products manufactured by the likes of Sunseeker, Irish Rail, Terex, South Boats, and the M.O.D. At MIT Group we continue to expand our services and products offered to maintain our position as being one of the major suppliers in the UK of driveline and propulsion solutions to all aspects of the marine, industrial, off-highway, rail, military and associated industries.