Site Operations Administrator

1 month ago

London, Greater London, United Kingdom Barts Health NHS Trust Full time

Job Overview

The primary role is to deliver administrative support to the Site Operations and Discharge Teams. This encompasses managing capacity and flow through admissions and discharges, collaborating with various hospital departments, community partners, and charitable organizations to ensure the provision of efficient and effective services to our users.

Key Responsibilities

The role involves providing essential administrative support to the Site Operations and Discharge Teams. This includes overseeing capacity and flow for admissions and discharges, working alongside all hospital teams, community partners, and charities to ensure we deliver efficient and effective services to our service users.

About Our Organization

Barts Health is recognized as one of the largest NHS trusts in the UK and is a leading healthcare provider.

The Barts Health group of NHS hospitals is embarking on an exciting journey of improvement, aiming to become an outstanding organization with a world-class clinical reputation. Having successfully moved out of special measures, we are now poised to forge a new path, continually striving to enhance all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, celebrated for excellence and innovation, providing safe and compassionate care to our patients in east London and beyond. This involves being a provider of exceptional patient safety, known for consistently delivering high standards of harm-free care, and ensuring patients receive care in the right place at the right time. Additionally, we aspire to be an outstanding workplace, where our WeCare values and behaviors are evident and guide our collaborative efforts.

We are committed to embodying our WeCare values and promoting inclusion, ensuring every staff member feels a sense of belonging. We appreciate our diverse backgrounds and actively support an inclusive working environment.

Detailed Job Description and Main Responsibilities

The comprehensive job description outlines the key tasks and responsibilities associated with this role, while the person specification details the qualifications, skills, experience, and knowledge required. For both documents, please refer to the attachments provided.

Person Specification

Qualifications

Essential Criteria

Educated to GCSE/A Level Familiarity with Microsoft software programs (i.e., Word, Excel, and Outlook)

Desirable Criteria

Data or management qualification – ILM

Experience

Essential Criteria

Significant customer service experience Previous experience working within a multidisciplinary team Prior administrative experience Demonstrated ability to collaborate effectively with staff from diverse backgrounds. Previous experience in NHS healthcare settings Experience in a busy acute hospital environment

Desirable Criteria

Previous NHS healthcare experience Prior experience in a secretarial or administrative role Exposure to confidential information Familiarity with Millennium/CERNER systems

Knowledge

Essential Criteria

Understanding of NHS operations and departmental structures Familiarity with filing systems and teamwork

Desirable Criteria

Knowledge of medical terminology

Skills

Essential Criteria

Accurate typing skills (minimum of 60 w.p.m.) – Touch typing Proficient IT skills (including email, databases, and bookkeeping) Excellent organizational abilities Capacity to work under pressure while meeting deadlines. Strong attention to detail Flexible approach to tasks

Desirable Criteria

Ability to retrieve and analyze data for audit purposes.

Other - Communication

Essential Criteria

Exceptional interpersonal and communication skills Ability to engage with all disciplines and levels of Trust staff. Professional telephone manner

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