Administrative Assistant/Receptionist

2 weeks ago

Crediton, Devon, United Kingdom Royal Devon and Exeter NHS Foundation Trust Full time

Job Summary

This is an exciting opportunity for an experienced administrative professional to join our team at the Royal Devon and Exeter NHS Foundation Trust. As an Administrative Assistant/Receptionist, you will be the first point of contact for visitors, patients, and staff, providing a warm and welcoming experience.

About the Role

The successful candidate will be responsible for managing the front desk, handling incoming calls, and providing administrative support to our clinical teams. You will also be responsible for maintaining accurate records, processing paperwork, and performing other administrative tasks as required.

Key Responsibilities

  • Provide exceptional customer service to patients, visitors, and staff
  • Manage the front desk, including answering phones, responding to emails, and handling correspondence
  • Perform administrative tasks, such as data entry, filing, and record-keeping
  • Provide support to clinical teams, including preparing patient records and coordinating appointments
  • Maintain accurate and up-to-date records, including patient information and administrative data

Requirements

  • Proven experience in an administrative role, preferably in a healthcare setting
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Basic computer skills, including Microsoft Office and data entry
  • Ability to maintain confidentiality and handle sensitive information

What We Offer

  • A competitive salary and benefits package
  • Opportunities for professional development and career advancement
  • A dynamic and supportive work environment
  • Access to ongoing training and education
  • A comprehensive employee assistance program

About Us

The Royal Devon and Exeter NHS Foundation Trust is a leading healthcare provider in the South West, delivering high-quality patient care and innovative services. We are committed to providing a positive and inclusive work environment, where our staff can thrive and reach their full potential.

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