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Assistant Manager

2 months ago


SouthendonSea, Southend-on-Sea, United Kingdom Wingstop Full time
About Wingstop

Wingstop is a fast-growing restaurant brand known for its high-quality chicken wings and commitment to customer satisfaction.

Job Summary

We are seeking an experienced Assistant Manager to join our team at Wingstop. As an Assistant Manager, you will be responsible for supporting the General Manager in creating a positive and productive work environment, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Assist the General Manager in overseeing daily restaurant operations, including staff management, customer service, and inventory control.
  • Develop and implement strategies to improve customer satisfaction, increase sales, and enhance the overall dining experience.
  • Recruit, train, and develop a high-performing team of restaurant staff, including servers, hosts/hostesses, and kitchen personnel.
  • Monitor and control labor costs, inventory levels, and other operational expenses to ensure profitability.
  • Collaborate with the General Manager to create and implement marketing campaigns, promotions, and events to drive sales and increase brand awareness.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
Requirements
  • 2+ years of experience in a restaurant management role, preferably in a fast-paced environment.
  • Proven track record of success in driving sales growth, improving customer satisfaction, and developing high-performing teams.
  • Excellent communication, leadership, and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • High school diploma or equivalent required; bachelor's degree preferred.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A fun and dynamic work environment with a team of passionate and dedicated individuals.
  • Training and development programs to help you succeed in your role.