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Brand Ambassador
2 months ago
As a Brand Specialist at Selfridges, you will play a vital role in delivering exceptional customer experiences and driving sales growth. Your primary responsibility will be to provide expert knowledge of our products and services, creating a memorable experience for our customers.
Key Responsibilities- Customer Service: Deliver exceptional service to our customers by sharing product knowledge, creating a memorable experience, and effectively managing complaints when they arise.
- Product Knowledge: Stay up-to-date with our latest products and services, and use this knowledge to inspire and motivate colleagues in your department.
- Team Collaboration: Work closely with your colleagues to achieve sales targets and improve customer satisfaction.
- Adaptability: Be flexible and adaptable in a fast-paced retail environment, taking on additional responsibilities as needed.
- Client Relationships: Build and develop your own client base, using your exceptional service skills to nurture customer relationships.
- Communication Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
- Product Knowledge: A passion for our products and services, with a strong understanding of our brand values and mission.
- Adaptability: The ability to adapt to changing circumstances and priorities in a fast-paced retail environment.
- Teamwork: A collaborative approach, with a willingness to work closely with colleagues to achieve sales targets and improve customer satisfaction.
- Problem-Solving: The ability to think critically and solve problems in a fast-paced retail environment.
As a Brand Specialist at Selfridges, you will have the opportunity to work in a dynamic and fast-paced retail environment, with a competitive salary and benefits package. You will also have the chance to develop your skills and knowledge, working closely with a talented team of colleagues.
