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Adult Social Worker

2 months ago

Noel Park, United Kingdom We Do Social Work Full time
About the Role

We are seeking a highly skilled and motivated Adult Social Worker to join our Independence and Access Team. As a key member of our team, you will be responsible for providing high-quality support to our clients, ensuring their needs are met and their independence is maintained.

Key Responsibilities
  • Respond to customer enquiries, complaints, and requests for information and service requests in a timely and professional manner.
  • Assist customers in understanding and completing relevant documents, forms, and applications over the phone, including addressing special needs such as disability, translation, and interpretation requirements.
  • Initiate referrals to other agencies, order equipment for clients, amend referrals, and screen referrals to gather further information.
  • Process referrals and apply agreed eligibility criteria, collecting extra information from referrers, service users, or carers as necessary.
  • Accurately record detailed referrals, specifying clients' needs.
  • Work within agreed procedures, particularly those related to alleged safeguarding adults.
  • Provide information and advice to members of the public from diverse backgrounds, requiring care across a range of client groups, including older people, physical disability, and occupational therapy.
  • Liaise with other departmental and non-departmental services and partner agencies as required.
  • Signpost members of the public to access other services where appropriate.
  • Ensure the Duty Manager is kept fully up to date with operational issues.
  • Support the service/duty team and deal with emails, letters, and other aspects of First Response's routine.
Why Work with We Do Social Work?

We offer a range of benefits, including:

  • A 'Faster Pay' service, getting you paid more quickly.
  • Twice weekly payroll.
  • A free DBS and compliance service.
  • Your own dedicated friendly consultant with extensive social work knowledge.
  • Access to a wide selection of social work positions across the UK.
  • A 'Refer a Friend' bonus - get £250 for each social worker you refer who we successfully place.
  • A 'Find your own job' bonus - get £250 for bringing your own position to us.

We Do Social Work is an equal opportunities employer and is acting as an Employment Business in relation to this vacancy. Terms and conditions apply to our bonus schemes.