Customer Service Representative

2 months ago


Holywood, United Kingdom littlewing Full time
Job Opportunity at Little Wing Pizzeria

We are seeking a skilled and enthusiastic Waiting Staff to join our team at Little Wing Pizzeria in Holywood. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring a memorable dining experience for our guests.

Key Responsibilities:
  • Provide outstanding customer service, responding to customer needs and resolving any issues promptly and professionally.
  • Work collaboratively with the kitchen team to ensure seamless service delivery.
  • Manage cash and card transactions accurately and efficiently.
  • Maintain a clean and safe working environment, adhering to health and safety standards.
Requirements:
  • Previous experience in a customer-facing role, preferably in the hospitality industry.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Flexibility to work a variety of shifts, including evenings and weekends.
  • Availability to work a minimum of 20 hours per week.
What We Offer:
  • A competitive hourly rate of up to £11.44.
  • Full training and development opportunities, including food and hygiene qualifications.
  • A fun and dynamic work environment, with a focus on teamwork and collaboration.
  • A range of benefits, including a company discount card and free pizza on shift.
Desirable Criteria:
  • 6 months experience in a busy restaurant environment.
  • NVQ Level 2 in Food and Drink Service or similar qualification.
  • Level 2 or higher Food Hygiene Certificate, current and valid.

We are an equal opportunities employer and welcome applications from candidates who share our passion for delivering exceptional customer service and creating a memorable dining experience.



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