Neighbourhood Support Officer
1 week ago
About the Role
We are seeking a highly motivated and proactive individual to join our General Needs team as an Assistant Neighbourhood Manager. As a key member of our team, you will play a vital role in supporting our tenants and contributing to the growth and development of our communities.
Key Responsibilities:
- Assist the Neighbourhood Manager in managing tenancy-related issues, including anti-social behaviour, property condition, and tenancy fraud/misuse cases.
- Take a lead in ensuring the environment is kept to a good standard, including managing gardening and cleaning contracts.
- Work with the Asset Management and Repairs team to resolve maintenance issues and ensure timely allocation and re-let of void properties.
- Promote effective multi-agency working by developing local contacts and attending regular meetings to promote the work of Saha.
- Carry out regular estate inspections to identify environmental and other problems and develop practical solutions for improvement.
About You
We are looking for someone who is passionate about tenants, thrives in a fast-paced environment, and has a positive, can-do attitude with a high level of resilience. You will have experience of or knowledge related to working in social housing and a good understanding of effective tenancy management.
The Benefits
- 26 days annual leave rising to 31 days
- An extra day off on your birthday
- A High Street discount scheme
- Pension with life assurance
- Discounted private medical insurance
- Loans available for financial emergencies
- Occupational Sick Pay
- A full Induction package and training relevant to the role
- Long service awards from 2.5 years
- Support to learn and develop your career
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