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Identity Engineering Lead

2 months ago

London, Greater London, United Kingdom WTW Full time
Role Overview

As the Identity Engineering Lead at WTW, you will be responsible for driving the evolution of our global hybrid environment to a cloud-first environment by advancing the design and implementation of modern comprehensive Identity and Access Management (IAM) and Privileged Access Management (PAM) strategies.

Key Responsibilities
  • Manage all aspects of engineering and operations for Identity and Access Management (IAM), including JML, Access Governance, Entra ID, Active Directory, External Identity, and SSO.
  • Maintain the existing Joiner-Mover-Leaver (JML) processes using Microsoft Identity Manager (MIM) and participate in modernizing the JML processes using products like Azure Lifecycle Management.
  • Lead the deployment and maintenance of Privileged Access Management (PAM) solutions using CyberArk and Azure Privileged Identity Management (PIM).
  • Implement access governance processes using SailPoint to ensure compliance with organizational policies.
  • Manage Entra-ID (Azure Active Directory) and on-premises Active Directory environments to ensure secure and reliable directory services.
  • Ensure synchronization and integration of directory services to maintain identity consistency.
  • Configure and manage Single Sign-On (SSO) solutions using Entra Enterprise Applications, SAML, and OAuth/OIDC protocols for secure and seamless authentication experiences.
  • Drive the organization's Zero Trust journey by implementing and advocating for Zero Trust principles in IAM practices, ensuring robust verification processes for all users and devices.
  • Implement and manage CIAM solutions, including B2C and Entra External Identities, to secure customer identities and enhance user experiences.
  • Develop and maintain automation scripts using C# and PowerShell to streamline IAM processes and reduce manual efforts.
  • Ensure secure network configurations and manage Windows operating systems in the context of IAM.
  • Collaborate with network and system administrators to align IAM policies with overall IT infrastructure security.
  • Manage IAM-related services and configurations within the Azure environment, ensuring alignment with Azure security and compliance requirements.
  • Set team standards of excellence for IAM processes and documentation, ensuring clarity, consistency, and completeness.
  • Maintain comprehensive documentation of IAM processes, configurations, and changes.
  • Mentor and upskill team members, fostering a culture of continuous learning and improvement.
  • Provide guidance and support to help staff with career development and growth within the IAM domain.
  • Act as the go-to expert for troubleshooting the most challenging IAM issues, ensuring quick and effective resolution.
  • Lead incident response efforts and root cause analysis to prevent future occurrences.
  • Lead and participate in IAM project work, ensuring timely and successful delivery of IAM initiatives.
  • Collaborate with cross-functional teams to achieve project objectives and enhance IAM capabilities.
  • Support staff with career development by identifying opportunities for growth, providing feedback, and facilitating training and development programs.
Requirements

To succeed in this role, you will need to have a strong background in Identity and Access Management, with experience in designing and implementing IAM and PAM strategies. You should be proficient in Azure, Microsoft Identity Manager, and other relevant technologies. Additionally, you should have excellent leadership and communication skills, with the ability to mentor and upskill team members.